SERVICE / 06 — E-COMMERCE

AI AGENT FOR
E-COMMERCE
ORDER INTAKE

The agent takes orders across Telegram, Instagram, and WhatsApp, checks stock and address, writes a clean deal into your CRM, and recovers abandoned carts — while your manager sleeps. Not a scripted chatbot — a system that drives orders to payment.

from $3,000MVP in 2-3 weeks

// WHAT IT IS

In e-commerce orders land in five different inboxes, the manager physically can't clear them by evening, and half of «where's my order?» are people already handled. The agent sits on every channel at once, normalizes orders into one format, asks for what's missing (size, address, payment method), and drops a clean deal into the CRM. An abandoned cart isn't lost — the agent reaches out itself an hour later.

Order intake from Telegram, Instagram DM, WhatsApp, and the site form — into one pipeline.
On-the-fly validation — stock availability, full address, phone, delivery method (carrier / courier / pickup).
Writes the deal into your CRM (Shopify, KeyCRM, Pipedrive) or a sheet — no manual copy-paste.
Abandoned-cart recovery — the agent messages an hour later, offers help, not a blind discount.
Post-purchase — «shipped» status, tracking number, handling «where's my order» and return requests.

// WHO IT'S FOR

Online store with 50+ orders/day where managers drown in DMs and Telegram.
Brand selling through Instagram with no full cart-equipped site.
Store on Shopify / WooCommerce where orders come in but abandoned-cart follow-up doesn't.
Dropship / commodity goods where reply speed = conversion and operators don't cover nights and weekends.

// WHAT YOU GET

Production agent across all your sales channels — deployed and integrated into the CRM.
Validation logic for your stock and delivery — the agent won't accept what isn't there.
Cart-recovery and post-purchase scripts — with real, not robotic, phrasing.
Analytics — how many orders close without a human, how many carts recovered.
30 days of support + the code is yours, no monthly «platform» fee.

// HOW IT WORKS

Discovery + channels

30 minutes. We look at where orders land, which CRM, which delivery. I say what it costs and what's realistic.

Spec + validation logic

3-5 days. Which fields to ask, how to check stock, where it writes in the CRM. We sign.

Build + demo on your orders

2-3 weeks. We test on real inbound, catch the «customer typed one word» cases.

Deploy + cart recovery

Launch on all channels. We turn on cart recovery separately once the main flow is stable.

// PRICING

from $3,000

One channel + validation + CRM — $3,000-5,000. All channels + cart recovery + post-purchase — $5,000-12,000. Exact number after discovery.

// FAQ

I sell on Instagram, I have no site. Will it work?

Yes — that's actually the more typical case. The agent takes orders right in DMs and Telegram, collects all the data in conversation, and writes a deal into a CRM or sheet. A cart-equipped site isn't required.

Does it integrate with my CRM and shipping carrier?

Shopify, KeyCRM, Pipedrive, HubSpot — via API directly. Shipping carriers — label creation and tracking via their API too. If the CRM is custom, I connect to your API.

How does the agent know an item is out of stock?

I sync it with your inventory source — CRM, sheet, or warehouse API. If an item isn't there, the agent doesn't blindly «sell» it — it offers an alternative or adds the customer to a waitlist.

How many abandoned carts actually come back?

Depends on the niche, but one timely human message an hour later beats a week-long email drip. I show the numbers on your data after 2 weeks — no blind promises.

// READ BEFORE ORDERING

LET'S TALK ABOUT YOUR STORE

Message STORE on Telegram — in 30 minutes we look at your channels and I tell you what goes under the agent first.

Message on Telegram →Book a 30-min call →

→ Usually reply within 2 hours during business hours