SERVICE / 09 — HORECA
AI AGENT
FOR
RESTAURANTS
The agent takes table bookings and delivery orders on Telegram and Instagram, answers menu and allergen questions, and reminds the guest about their booking the day before. Host stand and kitchen stop getting pulled to the phone during the rush.
// WHAT IT IS
In a restaurant the phone rings exactly when the room is full — and the host has to choose between the guest in front of them and a booking call. Half the DM questions are «is anything gluten-free», «how late are you open», «how much is delivery». The agent takes all of that off the floor: it books tables and orders around the clock, knows the menu and allergens by heart, and reminds guests the day before to cut no-shows. Edge cases (a large party, a banquet, a special request) go to the manager.
- Table bookings — date, time, party size, slot-availability check, confirmation.
- Delivery / pickup order intake — on Telegram, Instagram DM, with the total calculated.
- Menu and allergen questions — dish contents, vegan / gluten-free / lactose-free, spice level, portions.
- Booking reminders — a message the day before to cut no-shows without the host making calls.
- Escalation to the manager — banquets, large parties, and special requests go to a human.
// WHO IT'S FOR
- Restaurant / café where the host gets pulled to the phone and DMs during the rush.
- Venue doing delivery through Instagram and Telegram, taking orders by hand.
- Coffee chain / bar where repetitive menu-and-hours questions eat the team's time.
- Venue losing tables to no-shows with no time to call and confirm.
// WHAT YOU GET
- A booking-and-orders agent on Telegram and Instagram — round the clock, no host on the phone.
- Menu and allergens built into the agent — you update a sheet, the agent sees it instantly.
- A booking-reminder flow — tuned to your schedule, cutting no-shows.
- Integration with your booking system / sheet / POS (where an API exists).
- 30 days of support + a clear way for a manager to update the menu and hours.
// HOW IT WORKS
// PRICING
Bookings + menu questions on one channel — $2,500-4,000. Bookings + delivery + reminders + Instagram and Telegram — $4,000-9,000. Exact number after discovery.
// FAQ
Does it integrate with my booking system or POS?
If your system (Toast, Quick Resto, custom) has an API, I wire bookings and the menu in directly. If there's no API, the agent keeps bookings in a sheet / calendar the manager can see. We work with what you have.
What if a guest asks something the agent doesn't know?
The agent handles the menu and typical questions itself. Anything non-standard — a party of 30, a corporate event, an allergy it has no data on — it doesn't invent, it hands to the manager with the request's context.
How does the agent help with no-shows?
It sends the guest a reminder the day before with one-tap confirm or cancel. A guest who cancels early frees the table for someone else — better than an empty room and better than the host making calls.
Do you have restaurant case studies specifically?
Honestly: the restaurant agent is a newer line, and I won't wave someone else's numbers here. But order intake and validation is the same engine that processes 1,200 orders/day for an e-commerce client. The mechanics are proven, the niche is new. On discovery I'll tell you straight what's realistic in your case.
LET'S TALK YOUR VENUE
Message VENUE on Telegram — in 30 minutes we look at how you take bookings and delivery and what goes under the agent.
→ Usually reply within 2 hours during business hours